Frequently Asked Questions

Please read our FAQ before sending us a message.

Where can I buy Illuminate Magic products?

Currently our products are only available through Amazon.

Is there a warranty with Illuminate Magic products?

Yes, most of our products come with a 1 year manufacturer warranty.

My order arrived incomplete or damaged .

Simply set up a return on Amazon and we will ship you a replacement at no charge.

I would like to return my order.

Why would you want to do that?

I would like my #LoveMyLuna picture on your website or social media.

Awesome! Send us an email at Omar.Aulet@IlluminateMagic.com
Also, make sure to tag us in all your Luna pictures and use #LoveMyLuna. All social media links are under out contact page.

I have a large social media following and would like a free Luna in return for a mention.

Well who doesn’t love free stuff? Send us an email with your proposal at Omar.Aulet@IlluminateMagic.com